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At Moto Gear Shop (“we”, “us”, or “our”), we understand that riders value their privacy as much as they value quality motorcycle parts. This Privacy Policy explains how we collect, use, and protect your information when you visit motopartsshop.com.

1. Information We Collect

We collect information to provide better service to all our riders:

  • Personal Information: Name, email, shipping/billing address, phone number, and payment details when you make a purchase or create an account.
  • Transaction Data: Details about purchases, returns, and payment methods (credit/debit cards processed via PCI-DSS compliant systems).
  • Technical Data: IP address, browser type, device information, and how you interact with our site.
  • Communication Data: Emails, live chat transcripts, and other correspondence with our gearhead crew.

2. How We Use Your Information

We use your data with the same precision we’d expect in our own bike maintenance:

  • Process orders and deliver parts worldwide (excluding certain Asian and remote regions)
  • Provide customer support faster than a 1000cc at redline
  • Improve our website and product offerings based on rider behavior
  • Send order confirmations, shipping notifications, and service updates
  • Prevent fraud and enhance security (we treat your data like we protect our bikes)
  • Offer racer & team benefits for bulk orders over $500

3. Data Sharing & Disclosure

We don’t sell your data to third parties. We only share information when absolutely necessary:

  • Payment Processors: To complete transactions (PayPal, card networks)
  • Shipping Carriers: To deliver your parts (address and contact details only)
  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: Companies that help us operate (with strict confidentiality agreements)

4. Data Storage & Security

We protect your information with the same level of security we’d want for our own:

  • PCI-DSS Level 1 compliant checkout (highest payment security standard)
  • 256-bit SSL encryption on all transactions
  • Zero payment data stored on our servers
  • Regular security audits and vulnerability testing
  • Data stored only as long as necessary for business or legal requirements

5. Your Rights

You control your data like you control your bike:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing emails
  • Complaints: Contact us or your local data protection authority

Email [email protected] to exercise these rights.

6. Cookies & Tracking

We use cookies like we use quality lubricants – to make things run smoother:

  • Essential Cookies: For checkout and account functions
  • Performance Cookies: To improve site speed and features
  • Marketing Cookies: To show relevant products (you can opt-out)

Manage preferences via your browser settings or our cookie consent tool.

7. International Transfers

As a global shop (with some regional exceptions), your data may be transferred outside your home country. We ensure all transfers comply with applicable laws and maintain adequate protection.

8. Changes to This Policy

We may update this policy as our shop evolves. Significant changes will be posted on our website. Continued use means you accept the updated terms.

9. Contact Us

Questions? Our gearhead crew is ready to help:

Moto Gear Shop
1387 Briarhill Lane
Akron, OH 44305 USA
Email: [email protected]

Ride safe, shop secure.