Last Updated: [Insert Date]

Welcome to Moto Gear Shop! These Terms and Conditions govern your use of our website (motopartsshop.com) and all purchases made through it. By accessing our site or placing an order, you agree to be bound by these terms. We’re riders just like you, committed to keeping you on the road with quality parts and straightforward policies.

1. User Responsibilities

As a valued customer, we ask you to:

  • Provide accurate and complete information when creating an account or placing orders
  • Verify all order details before submission
  • Use products only as intended (motorcycle maintenance and repair)
  • Comply with all applicable laws regarding motorcycle parts in your jurisdiction
  • Maintain the confidentiality of your account credentials

2. Products and Services

2.1 Product Range

We specialize in high-performance motorcycle parts including:

  • Engine oils (2 Stroke, 4 Stroke, Classic)
  • Brake systems (Pads, Discs, Callipers, Fluid)
  • Chains & Sprockets
  • Chassis components
  • CNC anodized parts
  • Riding accessories (Bags, Bar Ends, etc.)

2.2 Product Information

We make every effort to ensure product descriptions and specifications are accurate. However, minor variations may occur. All performance claims are based on manufacturer testing under ideal conditions.

2.3 Restricted Items

Certain products have special handling requirements:

  • Fluids (oils, lubricants) cannot be returned once opened
  • Brake components must be unused to be eligible for return
  • Custom CNC parts are non-returnable

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with details.

3.2 Payment Options

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though orders already placed will be honored at the quoted price.

4. Shipping Policy

4.1 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)

4.2 Delivery Areas

We ship worldwide except to certain Asian and remote locations. Contact us before ordering if unsure about delivery to your area.

4.3 Customs and Duties

International customers are responsible for any customs fees or import taxes. These are non-refundable if you return items.

5. Returns and Refunds

5.1 Return Window

You may return most items within 15 days of delivery. Exceptions apply (see Section 2.3).

5.2 Return Process

  1. Email [email protected] within 15 days with your order details
  2. Wait for return authorization (typically within 24 weekday hours)
  3. Ship items to: Moto Gear Shop Returns, 1387 Briarhill Lane, Akron, OH 44305 USA
  4. Refunds processed within 3-5 business days of receipt

5.3 Return Conditions

  • Items must be unused and in original packaging
  • Customer pays return shipping unless error was ours
  • Original shipping costs are non-refundable

6. Intellectual Property

All content on motopartsshop.com, including logos, product designs, and descriptions, is our exclusive property. Unauthorized use is prohibited.

7. Liability Limitations

7.1 Product Use

We’re not liable for:

  • Improper installation or use of products
  • Vehicle damage resulting from product misuse
  • Consequential damages from product failure

7.2 Website Use

We strive for accurate information but don’t guarantee error-free operation. We’re not liable for temporary site unavailability.

8. General Provisions

8.1 Governing Law

These terms are governed by Ohio state laws.

8.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Us

Questions? Our gearhead crew is ready to help:

Email: [email protected]
Mailing Address: 1387 Briarhill Lane, Akron, OH 44305 USA

Ride safe, and thank you for choosing Moto Gear Shop!